REFUND POLICY
TO PROVIDE THE BEST CUSTOMER SATISFACTION, WE HAVE PROVIDED THE FOLLOWING STEPS. FEEL FREE TO CONTACT US IF YOU HAVE ANY QUESTIONS REGARDING OUR REFUND POLICY BY EMAILING US AT INFO@LAVILLABANQUETS.COM. FOR IMMEDIATE RESPONSE, PLEASE CALL THE RESTAURANT OR YOUR THIRD-PARTY DELIVERY COMPANY. PREPARATION OF YOUR ORDER CAN BEGIN IMMEDIATELY AFTER YOUR ORDER HAS BEEN CONFIRMED. WE CANNOT ACCEPT CANCELLATIONS ONCE YOUR ORDER HAS BEEN CONFIRMED WITH THE RESTAURANT.
HOW TO REQUEST A REFUND
TO REQUEST A REFUND, PLEASE CALL US THE SAME DAY AS THE ORDER DURING NORMAL BUSINESS HOURS AT 773-283-7980. A REFUND MAY BE REFUSED OR PRE-RATED UNDER CERTAIN CONDITIONS AND/OR AT THE DISCRETION OF THE MANAGEMENT.
CANCEL ORDER
SORRY, WE CANNOT CANCEL, REFUND OR GIVE CREDIT IF YOU CHANGE YOUR MIND OR MISTAKENLY ORDER AND ITEM AFTER THE ORDER IS PREPARED. WE CANNOT PROVIDE ANY REFUND OR CREDIT FOR NON-FOOD ITEMS OR BEVERAGES.